+ What Should Homeowners Do To Prepare For A Shoot?

Here are a few things you can do to make your listing photo friendly:

• Remove all personal belongings (picture frames, report cards, gaming consoles, electronics, used soaps/shampoos etc.).

• Turn on all lights and open all window coverings.

• Make sure all toilet seats are down.

• Staging – Yes it can get pricey BUT it gives potential buyers a favourable impression of the property which in turn will help sell your listing faster.

• Declutter as much as possible! We want to make your space look as large as possible and removing clutter helps considerably.

+ What Should Homeowners Do To Prepare For An Aerial Shoot?

The overhead perspective of the drone tends to include the entire property and more, so it is important that everything on the outside of the home is clean and tidy. Here are a few tips:

• Cars should be moved out of the driveway.

• The lawn should be mowed.

• Any tools, toys or other items should be put away.

• Cushions should be put on outdoor furniture.

• Adding place settings on backyard tables can be a nice touch.

• Barbecue covers, pool covers and hot tub covers should all be removed when possible.

• All blinds inside the house should be left open.

+ How Will I Receive My Files?

Photos & videos will be delivered via WeTransfer link in the form of a downloadable zip file. All photos will be delivered as .jpg’s for both Print and Web use. Videos will be delivered branded and unbranded.

+ How Long Will I Have To Wait To Receive My Photos/Videos/iGUIDE?

Turnaround times are as follows:

Photos: 24 - 36 hours after shoot.

Videos: 48 - 72 hours after shoot.

iGUIDE: 24 - 48 hours after shoot.

Feature Sheets: 24 - 48 hours (depending on quantity & style choice).

In most cases the times are on the shorter end of the scale, it all depends on the degree of complexity for each job.

+ What Forms Of Payment Do You Accept?

We accept cheque, email money transfer, Visa and MasterCard.

+ What Is Your Cancellation Policy?

In the event of inclement weather (high winds or precipitation) it may not be possible/ideal to take photos or fly the drone. In this case, the shoot will be rescheduled to a mutually agreed upon time at no extra charge.

In all other cases we understand that unforeseen circumstances, out of your control, may arise from time to time. We respectfully ask for as much notice as possible in order to allow for as little disruption to our schedule as possible. Thank you!